Business and Administration Level 2


Business Administration Level 2 apprenticeship Progress to Excellence Ltd

Business and Administration Level 2

Develop your knowledge and performance with administrative functions and activities.

This qualification accredits learners’ abilities to understand and carry out a range of administrative tasks and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the administrative sector are covered.

Who can do this course?

This course is suitable for those working in an administrative role within a wide range of sectors.

Course duration and attendance

This apprenticeship lasts for 12 months. Over the length of your course, you will receive face to face visits from your assessor at your workplace. You will also receive contact via telephone, email and Skype (through our e-portfolio system, OneFile). To learn more about our e-portfolio system, visit Please contact us to discuss in more detail.

What you will study

Mandatory units include:

  • Communication in a business environment
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand employer organisations
  • Manage personal and professional development
  • Develop working relationships with colleaguesThere are a wide range of optional units for this course which you can view on the Skillsfirst website at Our experienced Training Team will help you choose those most suited to you and your role.

Functional Skills

This is a mandatory part of the course unless you already hold relevant Functional Skills/Key Skills qualifications or GCSE English and maths. Certificates must be provided for exemption from this part of the course. You will be asked to complete an initial assessment at induction to help us support you with this. You will then be assigned an assessor in this area to fully support you throughout this part of your course. You will be required to sit short examinations to complete Functional Skills.

Course costs

The cost of this course is £2,000 for levy paying employers, or £100 for co-investment employers.

Enquire now

Want to find out more? Contact our team today who will be happy to help advise you on next steps.

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Progress to Excellence Ltd will be exiting the apprenticeship market, with immediate effect. We will also stop offering funding for courses via Advanced Learner Loans.

All employers and learners are being notified of this situation, and where necessary, they will be supported by ourselves and the ESFA to find suitable alternative training to support their professional development.